About Us

Our Mission

At Aberdeen Surgery we have a solid reputation for providing the highest quality medical treatment and care for a wide range of medical and surgical conditions. Our professional staff inspire confidence with their understanding manner and extensive practical experience.

Our helpful and efficient administrative staff are dedicated to making your experience with us as comfortable as possible.

Privacy

Privacy and confidentiality are cornerstones of our professional ethos and commitment to patient care and satisfaction. Our systems are designed to protect your health records, and our staff are trained in the requirements of current privacy legislation and regulations.

A copy of our Privacy Policy and Procedure will be made available upon request.

Our Team

The knowledgeable and experienced doctors at Aberdeen have built a well-deserved reputation for providing quality patient care. They have an ongoing commitment to best practice treatment in general practice and surgical procedures. For more information on individual doctors and their areas of speciality, please refer to the ‘Our Doctors’ page.

Please contact us if you would like to find out more about who we are and what we do.

Fees

Introducing Mixed Billing in our Practice

Access to healthcare for the community we serve is important to us. Aberdeen Surgery unwavering commitment to maintaining and improving the quality of healthcare services we deliver is our top priority. To protect the sustainability of our practice and ensure the standard of the services we provide; Aberdeen Surgery will now become a Mixed- Billing practice. This will allow us to maintain the highest quality of care we provide while still being able to address our patients with substantial needs.

Starting the 1st of September of 2022, we will be introducing the “Mixed-Billing” system. Most consultations are time-based and will incur private fees for patients who are not eligible under the bulk-billing criteria. Fees are payable at the time of consultation by cash, credit card or EFTPOS.

We are still able to bulk bill eligible patient groups for most of the consultation types:

  • Children under 18 years of age
  • Patients over 65 years old
  • Commonwealth Concession Card holders
  • DVA Gold Card holders
  • Health Care Card holders
  • Pensioner Concession Card holders

Consultations (8:30 pm - 5:00 pm)

After 5:00 pm, Weekends & Public holidays

*All Workcover and TAC patients must pay on the day until their insurer provides a claim number to the practice.

*Other out-of-pocket fees might be applicable to:

  • Home visits
  • Discount home visits (for pensioners only)
  • Immunisation/Vaccines
  • Drive Medical Assessment (age 75 or more)
  • IV medicine management
  • Travel Medicine
  • Procedures
  • Reports
  • Pre-employment
  • Skin Treatment
  • Allied Health and Pathology services

*Cancellation Policy
Any appointments cancelled within 2 hours of the booked appointment schedule will attract a $20.00 cancellation fee to be paid on the day or the following visit.

 

Please call our reception at (02) 6543 8424 for more information.

OUR PARTNERS

A gap fee will be required for overseas students and overseas visitors holding valid OSHC/OVC memberships. The remainder will be directly billed.
Please let reception know if you hold a OSHC/OVC membership.